For customer success teams

Help customers get more from your product.

Turn onboarding, product walkthroughs, and best practices into structured courses. Keep the learning experience on your website or share a hosted course page.

Start for free No credit card required
Embedin course layout with a video lesson and course navigation
Example Embedin course view. Course content and layout are customizable.

A useful learning experience

More than a collection of videos.

Bring course structure, useful interactions, and learner progress together.

01

Make onboarding repeatable

Organize welcome videos, setup steps, and downloadable guides into a course customers can revisit.

02

Check understanding

Add questions and forms to lessons, and give learners a clear view of their course progress.

03

Keep learning near your brand

Embed a course in your website or product, or share a hosted course page when you need a standalone destination.

Example workflow

A practical customer onboarding academy

A software team could group account setup, first project, team invitations, and common workflows into short lessons. Add a knowledge check or resource where it helps, then link to the academy from the company website.

  1. 01Collect onboarding videos, product guides, and support resources.
  2. 02Organize the materials into modules and lessons, adding questions where useful.
  3. 03Publish the course and choose an embed or hosted course page.
  4. 04Share the link with customers and update the learning path as your product changes.

Questions and answers

Customer Education Platform FAQs

Can I embed customer training in my existing website?

Yes. Add an Embedin course to a website that supports an embed snippet, or use a hosted course page if you do not want to embed it.

Can customers track their learning progress?

Learners can follow their progress through the course and lessons.

Can I include product walkthrough videos and documents?

Yes. Courses can include hosted video lessons and downloadable resources.

Do I need to charge customers for training?

No. Courses can be offered without payment. You can connect Stripe if you want to charge for course access.

Your next course starts here

Give your knowledge a place to grow.

Create a course, add the learning materials, and publish it where your audience can find it.

Start for free No credit card required.